Analytics Solutions for Business Function
ANALYTICS SOLUTIONS FOR INDUSTRY
- VeraSMART helps clients to identify and enter new markets
- Increase revenues
- Improve Operational performance
- Analytics that helps product innovation and outpaces the client’s compititors
- Analytics to improve customer relationship
- Build and run more effective marketing services which improve returns on equity
- Improves risk strategy, grovernance and compliance
- Analytics in Banking, Capital Markets and Insurance
- Increase inventory turns through real-time insight into supply-demand balancing across channels and suppliers
- Analytics around multichannel fulfillment
- Efficient and effective procurement
- Vendor collaboration
- Align the right mix of products and services by channel and location to retain the most..
- VeraSMART fecilitates Integrated planning
- Vendor collaboration
- Analytics around multichannel fulfillment
- Efficient and effective procurement
- Improve same store sales by identifying and improving underperforming products and product categories, sales personnel and locations.
- Enable increased productivity by channel, location and associate by analysing and reacting to performance patterns and trends
- Match supply and demand by recognizing current shopping patterns and anticipating future trends along with demand-supply inter-play.
- Align the right mix of products and services by channel and location to retain the most profitable customer relationships.
- Enquiries (by courses, subjects etc.)
- Student and Staff dashboards showing real time information and analysis
- Improve Operational Efficiency and Campus Utilization (Electricity usage, water usage, recyling, solar, etc.)
- Social Media Metrics for educational institutes (FB % likes, wall posts, comments, monthly active users, daily new users, daily post reviews, enquiries through FB or LinkedIn etc.)
- Outcome based Student Interventions
- Improve effectiveness of Teachers and e-Learning programs
- Institute Outreach Optimization
- Improve media business insight into subscriber/viewer behaviors and preferences
- Increase subscriber/viewer acquisition and loyalty
- Exploit revenue opportunities across multiple distribution channels
- Leverage stronger, more productive industry partnerships
- Improve management of royalties, copyrights and content security
- Collaborate to improve Care and reduce Cost
- 360 degree view of claims, clinical, social platforms and membership portals to understand consumer preferences and behavior
- Optimization of resources in clinics and hospitals
- Analytics to accelerate digital transformation
- Deep dive to improve network and IT agility
- Display Ad Click Propensity
- Bid Optimization
- Analytics to improve Exploration and Production
- Improve operation methodology to reduce cost and risk
- Improve refining process efficiency
- Statistical validations of data around oil and natural gas
Smart Analytics for Retail
- Software provides insights on in-store shopper behavior and preferences and store operations
- Helps retailers understand customers to provide a more engaging shopping experience and improve store operations
- Builds customer loyalty, creates brand differentiation, and improves efficiency
KNOW YOUR SHOPPERS WITH ANALYTICS
- Gain insight on how long shoppers stay in showroom
- Visibility into engagement and traffic at different displays
- Percentage of new versus repeat showroom visitors
- Visibility into shopper demographics
Data
- 2G,3G,4G Networks
- Voice, SMS, Data
- Devices and apps
- Radio performance
- CRM
- Trouble tickets
- Inventory and topology data
Data Collection and Fusion
- User Plane
- Business and OSS
- Control Plane
Data
- 2G,3G,4G Networks
- Voice, SMS, Data
- Devices and apps
- Radio performance
- CRM
- Trouble tickets
- Inventory and topology data
Data Collection and Fusion
- Aggregation
- Scoring
- Classification
- Rules & Learning
Data
- 2G,3G,4G Networks
- Voice, SMS, Data
- Devices and apps
- Radio performance
- CRM
- Trouble tickets
- Inventory and topology data
Data Collection and Fusion
- Network & Service Operations
- Customer Care
- Marketing
Smart Analytics for Back Office
- Analytics software
- Applies analytics to contact center data and back office operations
- Reduce customer effort & increase agent effectiveness
- Outcome: provide personalized customer experience and drive customer loyalty
Customer Effort Score
Quantifies Individual Customer Effort Level by Call Type
Customer Effort Score/h6>
Average by Call Type
Smart Analytics for Energy Sector
- Enabled Operational Decisions Locally
- Reduced Well Abandonment Rates
- Safer Operations, Reduced Operational Costs
Empowers Employees to Make Faster, Better Operational Decisions
Empower Employees to Act in Real-Time
Streaming Analytics Provides Fresh Insights & Efficiencies